Please click on the topic below to jump to the relevant section:

• Payment Methods --- United States
• Payment Methods --- International (Including Canada)
• Flash Player 8 required
• Broadband connection required
• Levels 1-5 --- what do they mean?
• Feedback --- what we can do to make Red Oak better?
• Are the lessons copyrighted?

If none of these answer your question, please contact us. Thanks.

Payment Methods --- United States
We accept credit card and PayPal payments. We also support credit card payments throught PayPal (i.e. select PayPal to pay ... and then when you are re-directed to the PayPal site, use you credit card to make the payment).

Payment Methods --- International (Including Canada)
For international payments, we recommend PayPal. We recommend PayPal as they support most major countries and our customers have had the easiest transacations using them.

Flash Player 8 Required
In order to stream the video and animation, we use Adobe Flash. Almost all computers already have the Flash Player on their PC's internet browser. However, many of these are older versions --- and Red Oak requires an up to date version. We ask that if you don't have it, please click on the button below and install the player. If your current plug-in is less that 4 years old, it should take you under 1 minute to download and install the plug-in (note: please restart your browser for the plug-in to take effect). Enjoy!

Broadband Connection Required
Red Oak Music requires at least a 600kbps internet connection to properly view the videos. Most DSL, ISDN and Cable connections should work (unless you have xceptionally low bandwidth). Dial-up will only work for the very patient --- sorry.

Levels 1-5 --- what do they mean?
The lesson and video levels are meant as a guide for helping you choose which lessons and are right for you. In summary, they are:

• Level 1 - absolute or nearly beginners --- just learning the basic open chords and how to strum. The 'Basics' section (coming soon) the perfect place for you to begin.
• Level 2 - beginning intermediate players --- barred chords introduced, fingerstyle and flatpick variations, bass-runs and easy fills in both styles.
• Level 3 - intermediate players --- alternating thumb style fingerpicking, fairly easy flatpick leads, harder chords, nice arrangements with intros and endings.
• Level 4 - more advanced players --- harder arrangements, more difficult flatpick leads or fingerstyle instrumentals, more voicings and chord inversions.
• Level 5 - advanced --- more accomplished players who are also well-grounded in chord voicing and scale fingerings.

Feedback --- what we can do to make Red Oak better?
Red Oak is here to serve you. Our #1 goal is to provide you with a community to enjoy playing music and make you a better musician. Please contact us to give us feedback --- thanks.

Are the lessons copyrighted?
Yes, all of the lessons are copyrighted. In addition, all music has been licensed from the copyright owners so they get a financial reward for the great music they've created. The price you pay includes the copyright fee, artist pay and income to Red Oak Music.